Improving consumer engagement and creating sustainable value with clients through our hands on approach and business model.

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On the bleeding edge of Healthcare Consumer Engagement with the track record to prove it ...

Acted as Business Leader for the anesthesia department in the system's largest, most complicated set of operating rooms. Was responsible for the day to day management of healthcare providers and operations personnel. Delivered 50% decrease in cost savings, 40% increase in billable revenue and 90% improvement in case start times.

Developed and implemented a personalized care delivery model under a Culture of Health initiative the increased consumer engagement in health and wellness programs. Results included 75% increase in consumer engagement and marked improvements in cost and outcomes.

Created strategy and implemented award winning programs that increased consumer engagement by 100% year over year, decreased costs by 35% on an annual run rate and improved consumer service levels as measured by number of complaints generated period over period by 75%.

Managed and implemented EPIC (Electronic Medical Records) system at world renowned medical center. Responsibilities included business process definition, technical integration and consumer implementation and change management.

Managed and implemented EPIC (Electronic Medical Records) system at world renowned medical center. Primary responsibilities included consumer and provider implementation and change management.